Report on Bilingual Customer Service Representative

Bilingual Customer Service Representative careerbuilder.com- 5 days ago

Date expired: 
Wed, 03/14/2018
Experience Requirements: 
Not requirements
Description: 

Why Security Finance?

Security Finance offers full-service traditional installment loans and tax return preparation, delivering financial services from hundreds of offices across the country. Headquartered in Spartanburg, South Carolina, Security Finance has more than 3,800 associates and operates throughout the U.S.

Providing a positive and rewarding work environment is an integral part of our corporate mission. To support our employees in achieving good health, well-being, and personal effectiveness, we offer a comprehensive benefits package.  

Job Description:

We are looking for a dynamic, outgoing person who is confident and engaging to work alongside the Branch Manager in the operation of the Branch Office. Candidates with previous customer service experience, a lively personality and the ability to build relationships have success with Security Finance!

In this role, the majority of time is customer interaction in person and over the phone; a friendly presence and effective communication skills are essential.  We are looking for a customer focused, results-driven individual who thrives in a fast-paced environment.

Responsibilities:

  • Providing exceptional customer service
  • Maintaining office cash with accuracy and security
  • Achieving account gain through proven loan judgment and effective customer solicitation
  • Ensuring compliance with state and federal lending regulations and Company policies
  • Ensuring prompt completion of loan applications
  • Ensuring compliance with company record keeping procedures
  • Ability to speak Spanish and English fluently. 

Training:

  • New hire training
  • Compliance Training:
    • Collections
    • Customer Service
    • Compliance
    • Statewide Training Session
    • For trainings, you will be compensated 

Job Id: 
6923939